Privacy Policy
Last updated: 19 May 2026
1. Who we are
Hoppa is operated by Upbeat Inc. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the Hoppa platform.
2. Information we collect
- Account information — name, email address, phone number, and password (stored as a one-way hash).
- Participant information — first name, last name, date of birth, username, and avatar provided by a parent or guardian.
- Tournament activity — registrations, match results, leaderboards, and forum interactions.
- Technical data — device type, browser, IP address, and usage analytics needed to keep the service secure and functional.
3. How we use your information
- To create and operate your account.
- To register participants for tournaments and manage their participation.
- To process payments where required.
- To send important service notifications and, with your consent, marketing communications you can opt out of at any time.
- To improve the safety and quality of the platform.
4. Children’s privacy
Hoppa is designed for use by families. Participants under the age of 18 are registered by their parent or legal guardian, who provides consent on their behalf. We collect only the information needed to provide tournament participation and do not knowingly market directly to children.
5. Sharing your information
We do not sell your personal information. We share information only with:
- Tournament organisers, strictly for the purpose of running the events you register for.
- Trusted service providers (e.g., hosting, payment processing, email delivery) under appropriate confidentiality obligations.
- Legal or regulatory authorities when required by law.
6. Data security
We use industry-standard safeguards to protect your information, including encryption in transit, hashed credentials, and access controls. No method of transmission or storage is 100% secure; we work continuously to improve our protections.
7. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also object to or restrict certain uses. To exercise these rights, contact us at privacy@thehoppaworld.com.
8. Retention
We retain account and participant information for as long as your account is active or as needed to provide the platform. When you close your account, we delete or anonymise your information unless retention is required by law or for legitimate business purposes (such as fraud prevention).
9. Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notice.
10. Contact
Questions about this Policy can be sent to privacy@thehoppaworld.com.